Information Center

Our information center addresses payment options and frequently asked questions – as well as providing links to other documents and resources concerning care.

Payment Options

There are numerous methods of payment for short and long-term care services. Lake Charles Care Center is a Medicare and Medicaid certified community. We also accept private pay and provide hospice and respite care. In addition, we offer financial counseling for new residents.

Medicare
Medicare is a federal health insurance program for people age 65 or older and people under age 65 with certain disabilities.

Medicaid
Medicaid is a state-administered health insurance program that covers long-term care for low-income elderly and disabled people.

Private Pay
The full cost of services (room, board, meals, medication, etc.) may be paid entirely from private funds.

Long-Term Care Insurance
Long-term care insurance is a private insurance policy that can help pay for many types of services, both skilled and non-skilled.

The following information has been compiled to clarify the eligibility requirements and benefits of each and to help you determine which source best suits your needs.

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Documents

Documents for your convenience are compiled below.  Don’t see what you’re looking for?  Please contact us.  We’d love to help.

 

Physician Checklist

Medicaid Application 

Frequently Asked Questions

Who can I ask for help?

The Lodge is staffed 24/7 by a dedicated team of Nurses and Certified Nursing Assistants that are available to assist you with any questions you may have. In addition, your therapy team is available in-house 7 days a week.

How does meal service work?

Meals are served restaurant-style in The Lodge’s private dining room. You may also choose to eat in the privacy of your room. Meal times are as follows:

Breakfast           7:30 am

Lunch              11:30 am

Dinner               5:30 pm

 Snacks, coffee and water are provided and available 24/7 in the dining room for your pleasure and convenience.

* Guest meals may be purchased for $2.00. Please allow our dietary staff sufficient notice if you plan to dine with us.

What are the visiting hours?

Visitors are welcome in The Lodge, and we encourage family and friends to be a part of our community. All guests may use The Lodge front entrance or the main front door of the adjacent building. For the safety of our residents, doors will be locked 24/7. To gain entry, please use the intercom/doorbell on the side of each door.

How and when do we prepare for discharge?

From the very first day of your stay, our goal is to get you back home. Your discharge planning will be on-going from day one and will include meetings with staff of The Lodge where information will be provided on physician follow-up visits, home evaluations, home health consults and outpatient therapy options.

How can I stay-up-to-date on activities and happenings at The Lodge?

Our online experience is designed to let you to know immediately when big things are happening or there is an important update.

A monthly newsletter can be emailed directly to you. We share our favorite moments from the previous month and let you know what we have planned for the month ahead. To join the mailing list, please call the front desk at (337) 439-0336.

Also, follow and engage with us on our Facebook page for a closer look into special gatherings, tips, resident stories and more. You’ll see that our residents and staff create memorable moments every day!

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